Our company no matter in the product design, manufacturing, product inspection process will be in close contact with the user, the owner, feedback related information, and at any time welcome the user and the owner to visit our company to guide.
After receiving the information of quality problems reflected by the user, we will make a reply within 2 hours or send service personnel to arrive at the scene as soon as possible, so that the service will not stop until the user is satisfied. "Guarantee to provide users with excellent pre-sale, sale and after-sales service, pre-sale to the user a comprehensive introduction to the performance of the product and the use of methods, etc., and provide relevant information.
Accept customer comprehensive business consulting, provide technical support for customers; accept, coordinate, deal with customer complaints, solve customer problems; take the initiative to communicate with the customer, contact, understand the customer's feelings and needs, and timely feedback of customer information to the relevant management departments and production enterprises and deal with it appropriately.
According to user demand for the demand side to organize business training on equipment installation, commissioning, use, maintenance technology. Quality tracking of key users, user visits, in a timely manner according to user needs, and constantly improve product performance, improve product quality.